Frequently asked questions

Pay from your rProGP wallet (no fee), with crypto (confirmed automatically), Revolut or Cash App (pay our link, then enter your transaction reference), or PayPal arranged in live chat. Each method's fee is shown before you pay.

Card payments over $100 need a quick identity check, which you can do from your account page.

Everything on rProGP is priced in OSRS gold (M), with the value in your currency next to it. When you check out, the real-money amount is locked for 30 minutes, so the price can't change while you pay.

Your login is encrypted the moment you save it, shown only to the worker assigned to your order, and deleted as soon as the order ends. We play from a VPN in your own city, and you can watch your worker's screen live on your order page. We recommend changing your password once the order is complete.

Most gold orders are traded within 20 minutes. Services are scheduled as soon as a worker is free, and you can follow the progress live on your order page, including your skill gains.

Open "Report a problem" on your order page before you confirm it. Staff review every dispute, and refunds go straight back to your rProGP wallet.

Only to place orders: log in with a one-time email link or Discord, no password needed. Selling or swapping gold works without an account.